Parts Management

This comprehensive programme focuses on managing a professional parts department within a dealership. We can deliver this training both externally and in-company.

Target Audience
(Future) parts managers.

Result
After completing this training, participants have an increased understanding of and expanded skill sets regarding a variety of relevant topics. They are given tools to immediately realise improvements within their own working environment.

Subjects
 Strategic and operational business planning
Financial and operational insight
Market approach and customer relationship (when relevant)
Result analysis and improvement
Change management
Self-management
Customer Relations
Personal action plan
Professional action plan
 Optional: coaching (e.g. via Vector WorkFit©)
 Optional: proactive parts selling (see Vector Provend©)
Optional: project implementation support

Programme
2 modules of 2 days each (indicative).